Shipping Policy

At TUSK STUDIO, we take great care in preparing and delivering your furniture pieces safely. Because many of our products are made-to-order, oversized, or handcrafted, shipping times and methods may vary depending on the item and delivery location.

Returns and cancellations

For a summary of our returns and cancellation terms, please refer to our Returns Policy. Custom-made and bespoke items may be excluded from return unless they are defective or damaged.

Delivery

Delivery costs are subject to product and destination and will be provided in the quotation confirmation. Tusk Studio uses third party courier services and does not offer personal delivery services. 

Tusk Studio cannot schedule a specific day or time for delivery. You will receive an email when your pieces are ready for dispatch, providing the tracking details for your parcel and necessary delivery information. Hereafter, please be in contact with the couriers if you need any additional assistance or have any delivery queries.

Third party courier services operate on their own delivery route and timeframe which depends on the region of delivery.

Usually, you can expect delivery between 2-5 working days. 

Should you prefer to organise your own delivery, please contact us to make arrangements.

International shipping

Tusk Studio does not do international shipping at this point.